Manager's Work Guide (Essential Work Guide for Managers in the 21st Century)

Author: Morry Steynатель
Publisher:
Publish Date: 2005-01-25
Features: This book addresses a critical issue in the development of professional managers—how to enhance their problem-solving skills. The author, Morry Steynатель, is a seasoned communication consultant and writer in the United States, who has conducted hundreds of training programs nationwide. Additionally, he is an active speaker. Due to his extensive practical experience, many of the cases presented in this book are real-life scenarios encountered by managers in their work, which the author has personally experienced during training. As a result, readers often feel deeply connected to these cases and find the author's solutions enlightening. The book consists of 11 chapters, primarily covering how to identify potential issues within an organization, the stages of problem development, and how to respond at each stage, how to prepare for problem-solving, how to avoid misunderstandings, how to balance emotions with rationality, how to address various challenges brought by change, and how to motivate employees to work harder—key issues that managers often struggle with or overlook. For Chinese managers, the topics of avoiding misunderstandings and balancing emotions with rationality hold particularly significant reference value. The book not only introduces methods for solving problems but also emphasizes the importance of preventing problems in advance and provides strategies for prevention, offering substantial insights for managers. With its fresh perspective, thorough arguments, and vivid language, this book serves as a work guide for managers in the 21st century. The book's organizational structure is also innovative, interspersed with sections on clever management, notes, work techniques, key terms, examples, toolboxes, and avoiding mistakes. Practitioners can focus more on the clever management and work techniques sections, while researchers may benefit more from the key terms and avoiding mistakes sections.