Crisis Management

Author: Norman R. Augustine et al.
Publisher:
Publication Date: 2001-04-01
Features: The main content of this book includes:
● Managing crises we try to avoid
● When top executives betray the company
● Strategic methods for handling returns
● Acting decisively: How we saved Continental Airlines
● Disembowelment policy: What media policy?
● What to do after layoffs?
● An interview with Franco Bernabé of Eni: Independent leadership
● The painful lessons of Lincoln Electric's international expansion