User Centered Design - Integrated Approach (Translation Version) (Includes Disc)

Author: KARELVREDENBURG
Publisher:
Publish Date: 2004-01-01
Features: This book provides an integrated approach to "User-Centered Design (UCD)" to ensure that the end users of various industrial products can easily purchase, learn, use, obtain support, update versions, and increase revenue, making them feel the simplicity, elegance, and powerful functionality of the products. The content focuses on designing an engaging "holistic user experience" method, starting from the user's perspective of what they see, hear, and feel about the final product or system. It enables products or services in any industry to achieve a strong reputation and provide users with an optimized, comprehensive experience. This book is a summary of the author's extensive years of professional experience, and the methods described have been successfully applied in over a thousand projects. The products involved range from mainframes to integrated circuits, from portable computers to network application devices, from database software to speech recognition software, from general website construction to Olympic website development, and have been validated in consulting projects worldwide (covering industries such as healthcare, finance, aviation, insurance, automotive manufacturing, and retail). The main content includes: a complete cyclical method for UCD that delivers breakthrough gains; existing product evaluations and institutional assessments to make them suitable for UCD methods; improving user perceived comfort; applying UCD in software design, hardware design, website construction, and services in extensible/intrinsic application environments; and forecasting trends in current UCD optimization and future factors influencing product design. This book is suitable for courses in computer system user interface design, human-computer engineering, and system design. The accompanying CD-ROM includes several UCD practitioner tools, sample examples, and AVI-format short videos to introduce key UCD concepts, provide detailed templates for UCD metrics, and offer tools for conducting UCD activities.