Information System Management, Control and Maintenance, a series of classic foreign electronic information science textbooks

Author: Geng Jixiu
Publisher:
Publish Date: 2002-11-01
Features: This book systematically elaborates on research achievements in the management, control, and maintenance of information systems from theoretical and practical perspectives; introduces the basic concepts, content, organizational structures, and examples of system management, control, and maintenance; provides detailed discussions on special issues such as the quality of management, control, and maintenance, service quality, and service level agreements; and outlines the relationship between information technology infrastructure and management, control, and maintenance. This book can serve as a textbook or teaching reference for undergraduate and graduate students in information system majors, as well as a learning and training manual for IT service personnel, management, and technical staff in information centers.