Benchmarking -- Aiming to Target and Surpass Leading Companies: Aiming to Target and Surpass Leading Companies

Author: H. James Harrington
Publisher:
Publish Date: 2003-04-01
Features: The fundamental idea of standard management is to help businesses find, confirm, track, learn, and surpass their competitive goals through standardized and continuous comparative analysis. By applying benchmarking methods, companies can quickly improve their management levels and organizational performance, becoming the strongest in the market competition. The operational effectiveness of benchmarking methods is extremely strong, and they are widely used in Western countries. According to statistics from the Productivity and Quality Center of the United States and MIT, most large companies in the U.S. have engaged in different types of benchmarking activities. Recent surveys indicate that benchmarking is the only critical management activity that one-quarter of the top U.S. companies continue to strengthen. Due to the relatively backward management level of Chinese enterprises compared to other management methods, benchmarking has broader operational space. Outstanding enterprises in various industries in China can take first-class international companies as their benchmarks, while small and medium-sized enterprises can use the excellent enterprises within their industry as their benchmarks.