Service Etiquette Tutorial - (Second Edition)

Author: Jin Zhengkun
Publisher:
Publish Date: 2005-01-01
Features: This book is specifically written as a etiquette tutorial for students in higher vocational colleges, aiming to popularize and teach young students the basic etiquette knowledge that modern people should possess for social development and self-reliance. The entire book is divided into seven chapters: Personal Etiquette, Public Etiquette, Interpersonal Etiquette, Communication Etiquette, Socializing Etiquette, Gathering Etiquette, and Dining Etiquette. It covers all aspects of etiquette norms that are unavoidable in interpersonal interactions, such as appearance, clothing, speech, behavior, expression, demeanor, and treatment of others. Emphasis on scientific rigor, systematic organization, and practicality is a key feature of this book.