First-class-Telemarketing Training Course (Telemarketing Training Course)

Author: Fan Yunfeng
Publisher:
Publish Date: 2006-08-01
Features: This book can help you: enter the sales industry with confidence and quickly become an outstanding marketing professional. Due to the expansion of urban scale and traffic congestion, the efficiency of door-to-door sales is becoming increasingly low, while costs continue to rise. In today's rising marketing costs, people are turning more attention to telesales. With just a small telephone, you can reach customers worldwide without leaving your home, and a single phone call can bring in millions in sales profits. Telesales often serves as an extension and complement to media advertising, promoting products, acquiring customers, and saving millions in advertising expenses. Beyond selling goods, hotels, travel agencies, insurance companies, airlines, consulting firms, and clubs also use telesales for business promotion and market research, achieving twice the result with half the effort. Is it true that anyone who picks up the phone can achieve outstanding results? The answer is no. Telesales is also a subject that requires certain skills. Only by understanding this subject and mastering these skills can one possibly achieve remarkable results. This book is written based on the author's practical experience, providing a detailed analysis of the unique concepts and systematic processes of telesales. It discards purely theoretical and dry explanations, focusing on the key steps of winning customers through phone calls, combined with real-life case studies for analysis and illustration. It enables readers to clearly understand and master various techniques and methods for winning customers through phone calls, making it highly instructive and practical.

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