Property personnel practical training

Author: Liu Jun / Country: Mainland China
Publisher:
Publish Date: 2006-07-01
Features: Property management has become a part of everyday life for ordinary people. A good real estate project is bound to have good sales with the involvement of a reputable property management company. In the past few years, property management was still a relatively new concept in China. However, with the introduction of relevant national policies and regulations, the increasing market demand, and the emergence of numerous property management companies of varying sizes and quality, laws have granted owners more rights to hire or fire property management companies. This has made the market competition much fiercer than before, making it challenging for property management companies as well. This book focuses on all the aspects involved in property management, starting from the basic work details, identifying problems and challenges, and emphasizing "how to do it." It elaborates on eight major areas—quality improvement, daily management, security, fee collection, maintenance and repair services, community cultural development, environmental cleaning, and complaint handling—with 64 specific details, accompanied by relevant case studies and practical exercises. It aims to provide a training manual for property management companies and a reference for property professionals in their work.