Details determine success

Author: Wang Zhongqiu
Publisher:
Publish Date: 2005-09-01
Features: A must-do task for every manager and employee. Chinese people are not lacking in diligence or wisdom; what we lack is the spirit of doing details well. Chinese fast food cannot compete with McDonald's or KFC precisely because we fail to handle "small matters" properly. The "expert in detail management," Mr. Wang Zhongqiu, argues the importance of "details" in management through striking cases. The included VCD covers four aspects: 1. Details with significant implications 2. The consequences of neglecting detail management 3. The reasons for neglecting detail management 4. How to do detail management well