Psychological Hotline Practical Handbook

Author: Jia Xiaoming
Publisher:
Publish Date: 2006-06-01
Features: As the general public pays more attention to mental health, and as technological advancements make telephone communication systems faster and more convenient, more people are seeking psychological help through hotlines. As a result, various types of psychological hotlines have emerged. Whether it's providing answers to everyday psychological concerns or offering psychological support during special periods like the SARS epidemic, hotlines play a unique role. As a form of psychosocial service, they have gradually developed nationwide. This book is suitable for professionals working in psychological counseling and hotline counseling, as well as serving as a textbook for hotline training. Teachers, parents, students, and other general audiences can also gain knowledge about psychological hotlines through this book. The book begins by discussing the concept, functions, and principles of psychological hotlines, systematically introducing institutional management and counseling theories. It also categorizes and provides answers to frequently asked questions from hotline seekers, along with specific and scientific guidance for handling cases. The lead editor of this book has been engaged in psychological hotline counseling for over a decade and has served as a supervisor, training a large number of specialized talents for numerous domestic psychological hotlines. The book starts by discussing the concept, functions, and principles of psychological hotlines, systematically introducing the institutional management and counseling theories of psychological hotline organizations. It also categorizes and provides answers to frequently asked questions from hotline seekers, along with specific and scientific guidance for handling cases.