Government Intelligence - Decision Support Technology for Government Proactive Service Models

Author: Fan Bo
Publisher:
Publish Date: 2006-06-01
Features: This book comprehensively introduces a government intelligence system, an e-government system designed for government decision analysis, serving as a software support tool for senior and middle-level government managers. From the perspectives of management science and information science, it presents a complete theoretical and technical framework of government intelligence. From the management science perspective, it introduces the theory of enterprise customer relationship management into the government management process, proposing a novel government governance model and an active service model, enriching public management theory. From the information science perspective, it designs a series of computer information processing technologies to support the government's active service model and proposes a government intelligence system with spatial analysis capabilities, expanding the application scope of computer and information technology through new decision support technologies. The main purpose of this book is to enhance the government's service capabilities with advanced information technology and provide theoretical references for building a service-oriented government based on rich e-government research findings. This book is suitable as supplementary teaching material for undergraduate and graduate students in computer science, management engineering, and information management, as well as for a broad range of MPA (Master of Public Administration) students studying e-government courses. It can also serve as a research reference for professionals engaged in software technologies such as geographic information systems, data warehouses, and data mining.