Shopping Expert 10 Days to Success

Author: Li Xin
Publisher:
Publish Date: 2006-03-01
Features: This book introduces the etiquette and qualities that a sales assistant should possess, the product knowledge they should master, and how to understand different types of customers. It also covers how to handle customer complaints, the various skills that a sales assistant must master, such as product display, packaging, and how to respond to emergencies.