Fabric Care, Washing, and Ironing Knowledge: 150 Questions - The Zhongyao Treasure Book to Triple the Performance of Your Retail Store

Author: Zhu Wenxin
Publisher:
Publish Date: 2006-04-01
Features: Are you afraid of customers complaining? Have you found the perfect solution to eliminate customer complaints? Do you worry about sales assistants lacking product knowledge? Are you confused about how to convey product features and usage methods? Now, simply give this book to your sales assistants, and these problems will be solved!
In daily situations at retail stores in the fashion industry, when dealing with customer disputes and complaints, it is often found that 80% to 90% of complaints arise because sales assistants fail to clearly explain the fabric characteristics, washing, and care methods to customers, leading to quality issues during use. This book summarizes 150 pieces of product knowledge about fabrics, washing, and ironing, serving as a guide for sales assistants in fashion stores. With this book, many problems faced by sales assistants in retail stores will be resolved.