Wang Xifeng is good at handling things - How to manage a messy situation

Author: Wang Shaonong
Publisher:
Publish Date: 2006-03-01
Features: Wang Xifeng's management style is direct and effective, characterized by the following distinct features:
- No promises, only constantly pointing out, "This is what you should do";
- No demonstrations, only constantly pointing out, "I said so, you should understand, you should know";
- No communication, only constantly pointing out, "You just need to do as I say";
- No discussions, achieving democracy through autocracy rather than fantasizing about achieving democracy through democratic means;
- No forgiveness, with one mistake leading to permanent dismissal.
Wang Xifeng's "Five Nos" are extremely effective—any poorly performing team would improve immediately under her leadership, and even the most defiant individuals would cease causing trouble, unless they wanted to quit. After Qin Keqing's death, at Jia Zhen's request, Wang Xifeng took charge of Ningguo Mansion. This is how she turned around messy situations—within a month, everything was in order.
Wang Xifeng's management style has two main wings: gentleness and tyranny. She is a quintessential strong woman, but she does not show off her strength everywhere. In front of Lady Xing, she is a dutiful daughter-in-law; in front of Grandmother Jia, she is a dutiful granddaughter-in-law; among her sisters, she is the best elder sister; and in front of the younger generation, she is the most considerate guardian.
We can observe that Wang Xifeng is affectionate and gentle toward her family but exceptionally strict with her subordinates.