100 Details of a Waiter's Service

Author: Li Wenting
Publisher:
Publish Date: 2006-01-01
Features: This book covers the professional qualities, etiquette standards, and language expression of restaurant service staff, as well as basic operational skills, service standards, and effective complaint handling. From fundamental wine and beverage knowledge to comprehensive service practical operations, it integrates the entire service process throughout the book, providing an in-depth yet easy-to-understand introduction to standard service techniques and experiences with star-level service standards.