Effective Communication

Author: (American) Hamilton
Publisher:
Publish Date: 2005-05-01
Features: This best-selling communication guide by Cheryl Hamilton will help you on your path to professional success. In today's competitive and fast-paced environment, it's essential to master effective communication skills—whether you're working independently for a boss or collaborating in a team. This book highlights key techniques for three fundamental communication phenomena: interpersonal and organizational communication skills, interview and group communication skills, and public communication skills.
Interpersonal and Organizational Communication Skills include:
- Understanding organizational communication
- Improving communication efficiency with bosses, employees, and clients while enhancing relationships with them
- Effectively handling conflicts
- Enhancing listening skills
- Understanding and applying nonverbal communication
- Reducing misunderstandings in face-to-face or electronic communication and overcoming communication barriers.
Interview and Group Communication Skills include:
- Preparing traditional, electronically scanned, email, or online resumes
- Organizing or participating in various interviews
- Understanding and avoiding infringing questions in different types of job interviews
- Organizing and attending various meetings and small group decision-making sessions.
Public Communication Skills include:
- Making individual or group presentations to employees, managers, or groups inside or outside the organization
- Using effective organizational and operational techniques for traditional or online presentations
- Preparing professional-level visual aids
- Mastering and learning to use computer presentation software.
Effective Communication: A Guide to Successful Communication for Organizations and Professionals uses real-life examples to show you: The book you read today can be applied to your work tomorrow. You will learn how to create an outstanding resume, prepare for a successful interview, handle interpersonal communication barriers, design high-impact presentations, and more.