Information Technology and Business Process Reengineering

Author: Yang Hongxu
Publisher:
Publish Date: 2004-04-01
Features: The theory of business reengineering originated in the United States, with its core being to fundamentally rethink and thoroughly transform business processes to significantly improve key performance indicators—such as products, quality, speed, and service. Business reengineering theory is considered the second management revolution in business administration after total quality management. This book has several distinctive features:
It applies game theory to organizational research. Overall, the book is not limited to empirical discussions on the impact of information technology on business performance and reengineering implementation, but rather combines game theory, resource allocation theory, and organizational behavior to deeply explore the process by which information technology drives business reengineering and enhances business performance.
It introduces the concept of the critical scale of information technology investment.
It uses detailed case studies to analyze the role of information technology in reengineering interfirm business processes and proposes implementation plans.
Based on game theory, organizational behavior, and resource allocation theory, the book conducts an in-depth study of the process by which information technology drives business reengineering and enhances business performance. It also uses detailed case studies to analyze the role of information technology in reengineering interfirm business processes and proposes implementation plans, which will provide significant inspiration and guidance for businesses.