Operations Management

Author: Yang Jianhua
Publisher:
Publish Date: 2006-01-01
Features: The development of globalization and information technology has changed the mainstay and architecture of enterprise operations, making operational management a platform for enterprises to gain core competitiveness. Based on the management practices of manufacturing and service industries, this book systematically elaborates on the themes of modern operational management: strategic operations, process-oriented operations, networked collaborative operations, operational backbone ERP, supply chain management, customer-centric quality operations, project operations, operational performance evaluation and improvement, and operational model transformation. The book uses numerous examples to interpret the concepts and methods of operational management while also introducing the conduct of operational consulting. It can serve as a textbook for senior undergraduate students, graduate students, and MBA students in finance and management, as well as a reference for corporate management training and operational consulting training.