Author: Editorial Committee of the "Retail Management and Training" Series
Publisher:
Publishing Date: 2006-01-01
Features: The book "Employee Management and Training in Retail" is divided into 8 chapters. Its main content includes:
Analysis of Retail Management Concepts, Retail Service Awareness Training, Employee Recruitment Management, Retail Position Awareness Training, Retail Specialized Skill Training, Retail Employee Performance Evaluation Management, Retail Employee Compensation Management, and Retail Employee Labor Relations Management. It focuses on the planning and design of training programs, training objectives at different levels, training content at different stages, and various training methods, making the training highly operational and applicable. The "Retail Management and Training" series, based on the current of Chinese retail enterprises, provides a comprehensive and systematic explanation of the operation and management of retail businesses, introducing a large number of practical, useful, and practical methods and techniques. It is highly practical and operational. It is not only an excellent book for retail management and operation but also an invaluable training textbook. It can guide frontline employees while also serving as a reference for managers and operators.
Retail industry employee management and training
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