Civil servant etiquette standards

Author: Li Li
Publisher:
Publish Date: 2005-11-01
Features:
Opening: Special Regulations for Special Personnel – On the Etiquette Norms for Civil Servants ★ Etiquette Story Snippet: Lack of Etiquette Hinders Career Prospects Chapter Civil Servant Professional Ethics
Section Civil Servant Professional Ethics ★ Etiquette Awareness Quiz ★ Etiquette Story Snippet: Workplace Moral Dilemma
1. Moral Choice
2. Professional Ethics
3. Civil Servant Professional Ethics
Section Civil Servant Moral Norms and Professional Cultivation ★ Etiquette Awareness Quiz ★ Etiquette Story Snippet: Humiliation in Paris When Traveling Abroad
1. Civil Servant Moral Norms
2. Civil Servant Professional Cultivation
Chapter 2 Etiquette of Civil Servant Image
Section Grooming Etiquette ★ Etiquette Awareness Quiz ★ Etiquette Story Snippet: Strong Campaign Advantage
★ Etiquette Tips: Elegant and Refined Civil Servant Hairstyles
Section Appearance Etiquette ★ Etiquette Awareness Quiz ★ Etiquette Story Snippet: The Queen's Visit to China
1. Elements of Dressing
★ Etiquette Tips: Different Dressing Styles for Tall and Short Men
2. Principles of Dressing
★ Etiquette Tips: Dressing Appropriately for Different Occasions
3. Civil Servant Dressing
★ Etiquette Tips: Tie Knots
★ Etiquette Tips: Little Scarves Enhance Summer Style
★ Etiquette Tips: Evening Gowns Highlight Your Elegance
★ Etiquette Tips: Office Jewelry Etiquette – Beauty and Dignity
Section Posture Etiquette ★ Etiquette Awareness Quiz ★ Etiquette Story Snippet: Winning with Posture
1. Civilized and Standardized Behavior
2. Graceful and Aesthetic Movements
★ Etiquette Tips: Comparison of Gestures and Movements Between China and the West
3. Appropriate and Natural Expressions
★ Etiquette Tips: Practicing Smiling
Section Conversation Etiquette ★ Etiquette Awareness Quiz ★ Etiquette Story Snippet: The Host's Embarrassment
1. Beautiful Voice
2. Polite Speech
3. Common Polite Phrases
4. Conversation Techniques
★ Etiquette Tips: How to Speak Gracefully
Chapter 3 Etiquette of Official Activities
Section Office Etiquette ★ Etiquette Awareness Quiz ★ Etiquette Story Snippet: Phone and Moral Integrity
1. Adhering to Various Work Systems
2. Mastering Work Skills and Etiquette
★ Etiquette Tips: Maintain a Good Etiquette Image in Official Settings – Be Cautious About Adjusting Phone Settings
★ Etiquette Tips: Etiquette Between Colleagues
Section Reporting Etiquette ★ Etiquette Awareness Quiz
1. Reporting Methods
2. Preparation Before Reporting
3. Etiquette During Reporting
4. Etiquette for Receiving Reports
★ Etiquette Tips: Taboos and Confirmations During Reporting
Section Comforting Etiquette ★ Etiquette Awareness Quiz ★ Etiquette Story Snippet: Good Things Turning Bad
1. Appropriately Choosing Expression Methods
2.
3. Sincerely Expressing Feelings
★ Etiquette Tips: The Art of Comforting
Section Petition Etiquette ★ Etiquette Awareness Quiz ★ Etiquette Story Snippet: Building a "People-Friendly" Public Opinion Project
1. The Function of Petition Etiquette
2. Principles of Petition Etiquette
3. Systems for Petition Work
4. Responsibilities of Petition Work
★ Etiquette Tips: Analyzing Techniques for Petition Reception in Prosecutors' Offices
Section Speech Etiquette ★ Etiquette Awareness Quiz ★ Etiquette Story Snippet: Chinese Premier's Debate in New Delhi
1. Preparation Before Speech
2. Etiquette During Speech
★ Etiquette Tips: Dignified Appearance When Delivering a Speech
Chapter 4 Etiquette of Official Ceremonies
Section Meetings ★ Etiquette Awareness Quiz ★ Etiquette Story Snippet: Embarrassment Caused by Seat Assignments
1. Organizational Etiquette for Meetings
2. Participation Etiquette for Meetings
★ Etiquette Tips: What to Pay Attention to in Meetings?
Section Negotiations ★ Etiquette Awareness Quiz ★ Etiquette Story Snippet: The Struggle Between Wisdom and Strategy
1. Principles of Negotiation Etiquette
2. Preparations Before Negotiation
3. Application of Negotiation Techniques
4. The Process of Negotiation
★ Etiquette Tips: If Your Opponent Loses Temper During Negotiation
Section Signing Ceremony ★ Etiquette Awareness Quiz ★ Etiquette Story Snippet: Signing
1. Preparations for the Signing Ceremony
2. Seat Arrangement for the Signing Ceremony
3. Procedures of the Signing Ceremony
4. Etiquette During the Signing Ceremony
★ Etiquette Tips: Points to Note for International Signing Ceremonies
Section Press Conference ★ Etiquette Awareness Quiz ★ Etiquette Story Snippet: Politely Refusing "Troublesome" Questions
1. Clarifying the Theme of the Press Conference
2. Choosing the Time for the Press Conference
3. Determining the Location for the Press Conference
4. Arranging Personnel for the Press Conference
5. Preparing Materials for the Press Conference
6. Drafting the Agenda for the Press Conference
★ Etiquette Tips: Invitation Etiquette
Chapter 5 Governmental Foreign Affairs Etiquette
Section Chinese Symbolic Etiquette ★ Etiquette Awareness Quiz ★ Etiquette Story Snippet: A Taxi Driver Used a Flag as a "Door Curtain" to Attract Customers
1. Etiquette of the Chinese National Flag
★ Etiquette Tips: Observing the Flags of Some Countries
2. Etiquette of the Chinese National Emblem
3. Etiquette of the Chinese National Anthem
4. Etiquette of the Chinese National Flower
★ Etiquette Tips: Observing the National Flowers of Some Countries
Section General Principles of International Etiquette ★ Etiquette Awareness Quiz ★ Etiquette Story Snippet
1. Do as the Romans Do
2. Neither Arrogant nor Humble
3. Respect Privacy
4. Ladies First
5. Honesty and Punctuality
6. The Right Side is Superior
7. Humility in Moderation
★ Etiquette Tips: Six Tips for Communicating with Foreigners
Section Etiquette of International Reception Activities ★ Etiquette Awareness Quiz ★ Etiquette Story Snippet: Bush's Misconduct During His Visit to Europe
1. International Reception Order
2. Visits by Heads of State and Government
3. Content of International Reception Activities
★ Etiquette Tips: Airport Reception Diagram
4. Diplomatic Privileges and Immunities
Section Religious Custom Etiquette ★ Etiquette Awareness Quiz ★ Etiquette Story Snippet: The Footwear Controversy
1. Etiquette of Major World Religions
2. Major Traditional Festivals of the World
★ Etiquette Tips: Various Life Etiquette in Australia
Chapter 6 Etiquette of Official Reception
Section Welcome Etiquette ★ Etiquette Awareness Quiz - ★ Etiquette Story Snippet: Introduction Order
1. Principles of Welcome Work
2. Procedures of Welcome Ceremonies
3. Preparations for Welcome Work
★ Etiquette Tips: Introductions
Section Reception Etiquette ★ Etiquette Awareness Quiz ★ Etiquette Story Snippet: Preparation for the Reception Work of the National "Two Sessions"
1. Setting the Reception Time
2. Choosing the Reception Location
3. Arranging the Reception Venue
4. Arranging Guest Seating
5. Standardizing Guest Reception Methods
★ Etiquette Tips: Forms of Address
Section Transportation Etiquette ★ Etiquette Awareness Quiz ★ Etiquette Story Snippet: Providing a Good Traveling Environment for "Gossipers"
1. Strictly Control Expenses
2. Strictly Control Class
3. Strictly Operate
4. Be Fully Prepared
5. Provide Excellent Service
6. Ensure Safety
★ Etiquette Tips: Seating Arrangements in Cars
Section Accommodation and Food Etiquette ★ Etiquette Awareness Quiz ★ Etiquette Story Snippet: Thoughtful Service Earns Praise
1. Arranging Accommodation
2. Arranging Meals
★ Etiquette Tips: Etiquette for Staying at Someone Else's Home
Section Gift Etiquette ★ Etiquette Awareness Quiz ★ Etiquette Story Snippet: Gifting "Good Fortune" to President Bush
1. Choosing Gifts
2. Gifting Etiquette
3. Receiving Gifts Etiquette
★ Etiquette Tips: Gift-Giving Etiquette for Flowers
Section Farewell Etiquette ★ Etiquette Awareness Quiz ★ Etiquette Story Snippet: Pay Attention to Small Details When Saying Goodbye
1. Arranging Farewell Plans
2. Determining Farewell Time
3. Choosing Farewell Location
4. Assigning Farewell Personnel
5. Organizing Farewell Ceremonies
★ Etiquette Tips: Handshakes
Chapter 7 Etiquette of Official Social Activities
Section Banquet Etiquette ★ Etiquette Awareness Quiz ★ Etiquette Story Snippet: Embarrassment Over a "Water Bowl"
1. Types of Banquets
2. Banquet Preparation
3. Attending Banquets
★ Etiquette Tips: The Art of Serving Tea
Section Dance Party Etiquette ★ Etiquette Awareness Quiz ★ Etiquette Story Snippet: Refusal to Dance
1. Planning Dance Parties
2. Etiquette for Dance Parties
★ Etiquette Tips: How Ladies Can Ask Someone to Dance
Section Performance Etiquette ★ Etiquette Awareness Quiz ★ Etiquette Story Snippet: Fan Image
1. Performance Preparation
2. Etiquette for Attending Performances
★ Etiquette Tips: "Slow Living, Slow Appreciation" – Be Gentle and Refined in Entertainment
Section Park Etiquette ★ Etiquette Awareness Quiz ★ Etiquette Story Snippet: Eco-Friendly Little Messenger
1. Appropriate Attire
2. Simple Makeup
3. Environmental Awareness
4. Protecting Public Property
Section Art Exhibition Etiquette ★ Etiquette Awareness Quiz ★ Etiquette Story Snippet: Painting Controversy
1. Etiquette for Hosting Art Exhibitions
2. Etiquette for Attending Art Exhibitions
Section Tourist Etiquette ★ Etiquette Awareness Quiz ★ Etiquette Story Snippet: Visiting China
1. Types of Tours
2. Principles of Tour Etiquette
3. Etiquette for Organizing Tour Activities
4. Etiquette for Outings
★ Etiquette Tips: Etiquette for International Tours