21st Century Quality: Quality and Competition Concepts in Corporate Sustainability

Author: Tito A. Conti
Publisher:
Publish Date: 2005-11-01
Features: The papers selected in this book discuss current quality hot topics from multiple perspectives, including: the role of leadership, core elements in sustainable quality, the evolution from continuous improvement to continuous innovation, Six Sigma as a crucial step in advancing quality maturity, and integrating quality into corporate strategic planning through policy implementation.