Retail English Easy Talk

Author: Wu Lanhui
Publisher:
Publish Date: 2006-01-01
Features: Since the 21st century, the pace of retail and department store businesses aligning with international standards has accelerated rapidly. Do you feel lost and speechless when dealing with foreign customers? Are you worried about how to introduce products and bargain in English? This book is your best helper—·55 common scenarios in the retail industry for you to choose from!·Appropriate and easy-to-learn English expressions let you get started immediately!·600+ common expressions, along with various product and counter-related vocabulary, help you become more professional! This book will enable you to effortlessly master authentic and appropriate English conversations, boosting your business success!
This book has three key features to help you learn English with ease.
1. Vivid Conversation Scenarios
Each chapter includes detailed, real-life conversation scenarios with straightforward Chinese explanations.
2. Rich Trendy Information
This book introduces the latest international insights, concisely explaining how department stores can leverage various after-sales services and professional knowledge, such as tax-free shopping, discounts, conversions, refunds, installment payments, lost-and-found announcements, elevator conversations, etc. This helps you communicate more effectively with customers, stay updated on trends, and confidently face the ever-changing market.
3. Exciting Counter Phrases
Counter phrases cover topics related to shoe, clothing, tie, jewelry, porcelain, gift, toy, doll counters, as well as exchange locations, making them practical and ready to use on the spot.
Combining the practicality, liveliness, and professionalism of service English, this book helps you quickly develop skills in listening, speaking, writing, and reading. It includes techniques for dealing with customers, as well as the latest insights into department stores, retail spaces, flagship stores, and global brands. It’s the ideal assistant for job seekers, newcomers, working professionals, and those pursuing further education.

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