Modern Quality Management: Management Science and Engineering Textbook for General Universities in the 21st Century

Author: Su Qin
Publisher:
Publish Date: 2005-11-01
Features: Based on a comprehensive discussion of modern quality management principles, this book integrates the latest achievements from both domestic and international perspectives. Grounded in total quality management (TQM), it focuses on quality strategy, quality control, and quality improvement as the main threads, systematically introducing the fundamental theories and methods of modern quality management. Structurally, it strives to combine systematicity, practicality, and advanced concepts; in terms of content selection, it prioritizes management principles while fully reflecting the latest developments in modern quality management and aligning with future trends. The book pays special attention to the characteristics of quality management applications in fields such as the service industry, software industry, and higher education. In terms of writing style, it aims for novelty and emphasizes case studies. This book is suitable for undergraduate students in economics and management-related disciplines, as well as learners at corresponding levels.