Nursing Management Operational Practices: The Application of ISO9000 Standards in Nursing Systems

Author: Ma Xiaohua
Publisher:
Publish Date: 2003-12-01
Features: The application of ISO9000 standards in nursing systems in China has been carried out for 4-5 years, bringing significant social and economic benefits to hospitals. The national health department is vigorously promoting the implementation of ISO9000 standards in medical institutions to improve service quality and enhance market competitiveness. Based on the book "Practice and Guide for the Implementation of ISO9000 in the Nursing Industry," this book deepens specific operational details and provides readers with a wealth of management examples.