Front Desk Operations and Management

Author: Wu Mei
Publisher:
Publish Date: 2003-02-01
Features: Tourism Higher Vocational Education Textbook. This textbook emphasizes practicality, operability, and advanced features. It aims to cultivate students' professional qualities and abilities, follows students' cognitive patterns, enhances the practicality of teaching content, and facilitates the assessment and evaluation of teaching effectiveness. The entire book focuses on the operation and management of hotel front office departments, with a significant portion summarizing and applying advanced management experiences from both domestic and international sources, demonstrating a certain level of advancement.