Professional Butler, 4th Edition

Author: Madeleine Scoville
Publisher:
Publish Date: 2002-09-01
Features: With the continuous emergence of new technologies, markets, and products, the responsibilities of professional housekeepers are rapidly evolving. They urgently need a comprehensive guide to prepare for unexpected situations. In the fourth edition of Professional Housekeeping, the author explains the evolution and transformation of the responsibilities of professional housekeepers as professional managers. Professional housekeepers are no longer just responsible for cleaning and scheduling; they must possess knowledge in handling various employee issues, collaborate effectively with union organizations, maximize the application of new technologies, and adhere to principles. Professional housekeepers must also be aware of the growing concerns regarding health and safety. From innovative self-managed cleaning teams to "green cleaning" and recycling, and even to technological advancements in the hotel industry, the content of this book is extensive and up-to-date. Whether you are a student, teacher, or a professional in the hotel industry, you will find this book highly valuable for learning.