KPI-based performance management

Author: Rao Zheng, Sun Bo
Publisher:
Publish Date: 2004-03-01
Features: The performance management system is the core and key component of the human resource development and management system. The performance management system described in this book is a core part of a capability-based human resource development and management system, based on the competency framework, oriented by KPIs, and a set of mechanisms and methods for managing and objectively evaluating employees' value-creating behaviors, as well as guiding employees to improve performance and professional capabilities. The views and content of this book mainly come from the project cooperation research achievements of Hejun Venture Consulting Co., Ltd. with many large, medium-sized, and well-known domestic and multinational companies in the field of performance management in recent years. The book starts by analyzing the ten major problems in enterprise performance management, discussing how to establish a capability-based performance management system, as well as the ways and means of integrating capability development with performance management. Especially, the method of business review is introduced into performance management, guiding all employees to identify problems and "shortcomings" in enterprise management around the achievement of KPIs, so that employees can clearly identify the key areas for further performance improvement.