Supervision skills

Author: Hong Kong Management Development Center
Publisher:
Publish Date: 2001-01-01
Features: As the designated textbook for the eighth subject in the "Management Basics Course," the book "Supervision Skills" is written with simplicity in mind. It concisely introduces readers to the principles, concepts, and functions of supervision skills, covering topics such as planning, leadership, communication, motivation, team building, problem-solving, time management, coaching and mentoring, delegation, interpersonal relationships, and disciplinary execution. Additionally, the book incorporates multiple practical examples to help readers apply the knowledge. To enhance learning efficiency and interest, each chapter includes the following features:
· Summarizes key learning points at the end of each chapter in a few words.
· Uses case studies or real-life examples to inspire students to think about the chapter's key points.
· "References" lists additional reference books and relevant chapters on the chapter's topic to enrich the content and serve as supplementary reading guidance.
Table of Contents:
Introduction 1
Responsibilities and Roles of Supervisors 1
1.1 Management Theories 1
1.1.1 Scientific Management School 1
1.1.2 Human Relations School 1
1.1.3 Systems Theory 1
1.1.4 Contingency Theory 1
1.2 Management Levels and Key Functions of Each Level 1
1.2.1 Top Management 1
1.2.2 Middle Management 1
1.2.3 Lower Management 1
1.3 Goal Setting 1
1.3.1 Environmental Factors 1
1.3.2 Top Management Goals 1
1.3.3 Middle Management Goals 1
1.3.4 Lower Management Goals 1
1.3.5 Principles of Goal Setting 1
1.4 Work Planning 1
1.4.1 Plan Development 1
1.4.2 Job Analysis 2
Leadership Skills 3
Communication Skills 4
Motivation Skills 5
Team Building 6
Problem-Solving 7
Time Management 8
Coaching and Mentoring 9
Delegation 10
Interpersonal Relationships 11
Planning and Follow-Up 12
Disciplinary Execution