Continuous Management: How to Avoid Knowledge Loss When Employees Leave

Author: (USA) Byzley, Bonich
Publisher:
Publish Date: 2003-09-01
Features: In the new economy, the management paradigm no longer views the organization as a hierarchical structure composed of job positions, but as a network of ideas. Knowledge is the connection, and guidance activates this network as the core force. However, until now, knowledge management remains a very weak link. This book offers an insightful perspective and pioneers the revelation of a significant management issue in the information age—the severe threat posed to enterprises by knowledge loss due to employee turnover, resignation, contract termination, or retirement. It describes the breakthrough process of transferring operational knowledge from departing employees to their successors.