Room Service Knowledge and Skills

Author: Wei Fang
Publisher:
Publish Date: 2005-06-01
Features: This textbook is compiled based on national vocational standards, professional technical specifications, and the requirements of society for the quality of tourism service personnel. The compilation fully considers the teaching principles and characteristics of secondary vocational and technical schools, emphasizing the cultivation of students' practical operational skills, focusing on the close integration of knowledge and skills, and possessing strong targeting and operability. The textbook adopts a visually rich format to vividly present the knowledge and skills of room service, highlighting the training of operational skills. Each learning unit is accompanied by knowledge and skill test questions, facilitating students' pre-examination practice for skill assessment. This textbook is suitable for teaching in tourism service programs of secondary vocational and technical schools, as well as for on-the-job training, in-service training, pre-skill assessment training, and self-study for hotel employees. The textbook is edited by Wei Fang, with contributions from Hou Qinghua, Xu Faguì, Zhang Guìhuá, Wu Yuànlǐ, Fang Xingguó, Zeng Jìngsōng, Tian Yonghóng, Lu Changhuì, and Li Qīngxīang. It is reviewed by Wang Dejing, with participation from Shao Chūnjūn.