Basic Skills of Room Service: Vocational Short-Term Training Materials

Author: Zhao Rongkai
Publisher:
Publish Date: 2004-06-01
Features: This book is easy to understand, highly targeted, and offers rapid learning. It is suitable for short-term vocational training in professional skills. Through this training, beginners or individuals with some basic knowledge can meet the fundamental requirements for working in guest room services. The book is divided into 5 chapters, covering the main content of: types of guest rooms and item configuration, guest room service etiquette, daily guest room reception services, guest room cleaning and tidying, guest room disinfection, and guest room safety services. This book can serve as a teaching material for laid-off urban workers and rural labor transfer training, and can also be used by those currently working in this field or preparing to do so for reference.