Hospitality Industry Quality Management

Author: Robert H. Woods, Juby Z. King; Li Xin
Publisher:
Publish Date: 2003-01-01
Features: Currently, over 60 countries worldwide have adopted AHLA teaching materials, with more than 1,400 universities, colleges, and vocational schools using them as textbooks and teaching aids. In 45 countries globally, more than 120 authorized institutions issue AHLA series materials for 35 key hotel positions. Readers can gain firsthand insight into the true challenges of hotel work and learn practical problem-solving methods and skill training. These materials will help you comprehensively understand the management and operational practices of modern international hotels, elevating the professional standards of hotel management and operations.