Operations Management: Decision-making in the operational function

Author: Roger
Publisher:
Publish Date: 2004-01-01
Features: How to conduct operations management? How to formulate operational strategy? How to achieve quality management and control? How to arrange schedules and design products? How to manage employees? The concept and functions of operations permeate the entire enterprise process from design, production, promotion, to sales. As one of the most authoritative business management textbooks in the United States, it is one of the world's best business management textbooks, offering you immense benefits. The book is divided into seven parts: Part I Introduction, introducing the functions, strategy, and product design of operations; Part II Quality Management and Control; Part III Process Design, including process selection—process analysis, equipment layout; Part IV Capacity Planning, including forecasting, project planning, and scheduling; Part V Inventory Management, including Material Requirements Planning; Part VI Employee Management, including job design, performance measurement, and improvement; Part VII Globalization of Operations. The important decision-making responsibilities in the operations process are composed of five decision types: quality, process, funds, inventory, and labor. Each decision type is a major topic in a separate part of this book.