Latest English Secretary Handbook

Author: Geng Bingjun
Publisher:
Publish Date: 2001-01-01
Features: This book has three unique points: First, practical "substitution drills." Clear and easy to understand, expanding knowledge. Second, "exercise" and "key to exercise" are purpose-driven, facilitating the consolidation and mastery of knowledge points. Third, "a tip for you" provides secretaries with details they should pay attention to at work, making it a true partner for secretaries.
An English secretary is a key talent in international trade. Managers or supervisors of all foreign trade companies cannot do without an English secretary as an assistant when dealing with foreign merchants. However, an English secretary is a specialized professional in the business world, with fluent English as a prerequisite. The authors have provided this complete manual for young men and women aspiring to work as English secretaries, covering real-life scenarios, reception situations, and dialogue skills, ensuring confidence once mastered.
An excellent English secretary must also be proficient in practical work skills, such as making and receiving calls, arranging travel, handling documents, and computer operations, skills that are essential. Additionally, they must stay updated on current trends to improve efficiency and aim to become a well-rounded professional.
The content of this book is divided into four chapters, each further divided into several units. Each unit presents a scenario, including actual dialogues and substitution phrases for flexible application. A dialogue test is also included to reinforce learning, enabling English to flow effortlessly in different situations, making them outstanding English secretaries.
Excerpt:
KEY TO EXERCISE / Answers
1. Miss Li, can I do for you? Broke down, is wrong, eats up the paper, come over, right away, I could count on you.
2. Nora, is it, is at it, happened, won’t go in, take a look at it, as soon as I can, you wouldn’t fail me.
A TIP FOR YOU / Secretary Tips
Before making a phone call, it’s best for a secretary to prepare a memo on a small piece of paper, listing the recipient’s phone number, name, and position, as well as the matters to be conveyed, to avoid any omissions. Additionally, if the person you’re trying to reach is unavailable, it’s advisable to note whether to leave a message, call back later, or ask them to call you. The conversation content or results can also be written in the blank space of the memo for convenience.