How to Make Your Management More Effective

Author: Fu Shiman
Publisher:
Publish Date: 2003-01-01
Features: This book is divided into two parts. The first part is the essence of the book, clarifying the basic principles of process management, aiming to help managers stop putting out fires and fundamentally address employee laziness and disorganization. It includes explaining the relationships of various aspects of corporate operations and discussing the responsibilities between different departments. The introduction states that unless certain principles are followed, customer satisfaction, market share, and profit are just empty talk. The second part is mainly for managers who are interested in specific issues. Each chapter of the second part aims to provide a set of management tools for everyone to practice the content discussed in the first part. The readers of this book are corporate managers.