Restaurant Service Practical Handbook

Author: Yu Baozheng
Publisher:
Publish Date: 2005-09-01
Features: This book consists of six chapters, including:
- Essentials for Restaurant Waiters
- Basic Requirements and Qualities for Restaurant Waiters
- Politeness and Etiquette Requirements for Restaurant Waiters
- Language Skills Requirements for Restaurant Waiters
- Basic Service Skills for Restaurant Waiters
- How to Effectively Handle Emergencies and Customer Complaints