Travel Reception Etiquette

Author: Cui Jiashan
Publisher:
Publishing Date: 2005-09-01
Features: This book introduces the basic theories of tourism reception etiquette, the etiquette of appearance, demeanor, and behavior of tourism reception personnel, the language etiquette of tourism professionals, tourism reception and service etiquette, the etiquette of China's ethnic minorities, the customs and etiquette of major source countries and regions of China, common knowledge of religious etiquette, some common international etiquette activities, as well as the etiquette and norms of traveling abroad. The book combines theory with practice, featuring case studies in each chapter, making it easy to teach and learn. It is suitable for use in tourism-related majors at universities and vocational colleges, and can also serve as a reference and training manual for professionals in the tourism industry.