Author: Cai Jian et al. (Editor-in-Chief)
Publisher:
Publish Date: 2005-09-01
Features: What can you gain from this book:
Master the basic skills of catering service;
Understand the service standards of Chinese and Western cuisine;
Learn the working methods of banquet service;
Clarify the special services of bars, cafes, tea houses, etc.;
Master the hygiene and safety service standards of the catering industry.
Comprehensively explains the catering service standards, step by step shaping the golden service stars.
Catering business is all about service. Excellent service can make customers feel like they are in a warm embrace, experiencing a sense of home-like warmth. In this way, it retains the customers' hearts, makes them feel grateful, and encourages them to return.
Here, you will not only receive detailed service suggestions and rich service knowledge but also gain in-depth explanations of service skills and standards.
This will enable you to master the various skills of Chinese and Western catering service, as well as the service standards of special catering businesses like bars, cafes, and tea houses.
Ultimately, what you will achieve is a five-star restaurant with authentic service and sincere hospitality.
Lastly, a small suggestion: To become an outstanding catering service expert, take out 20 minutes each night to study this book.
Catering Service Practical Manual
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