Speak from the heart (1)

Author: Liu Yong
Publisher:
Publish Date: 2000-11-01
Features: This book teaches you how to——say bad things well, say harsh things gently, speak big talk mildly, tell jokes coolly, deliver serious words lightly, speak urgent matters slowly, shorten long talk, turn empty talk into substance, say less of nonsense, and make your words reach people's hearts.