Issue Management - Simple and Effective Management of Classics

Author: Sun Jiwei
Publisher:
Publish Date: 2005-01-01
Features: "A small breach may sink a mighty ship." The problems in enterprises are far more severe than "small breaches," as problems have the ability to inflate themselves, and crises are often the result of accumulated issues. Therefore, forward-thinking and detail-oriented enterprises have shifted from "crisis management" to "problem management." Led by Dr. Sun Jiwei, China's first expert in problem management, this series of problem management books, authored by a team of problem management experts, is based on existing achievements in problem management both domestically and internationally. Combining years of practical experience and systematic research, the authors explain the theory and application of "problem management" in an accessible manner. The series is characterized by its originality, practicality, engaging style, and systematic approach. With humorous language, unique perspectives, and a straightforward style, the authors present "problem management" as an emerging management paradigm in a simple and vivid way, giving it a sense of "harmony between substance and form."
"Problem management" is a simple yet effective management model. The theory of problem management holds that problems are present in enterprises, and excellent enterprises do not have fewer problems than ordinary ones. Everyone can identify some scattered issues, but it is not easy to identify the key problems among many issues. Therefore, with a systematic perspective, professional methods, and the determination to dig to the root of the problem, individuals with the corresponding authority and ability may not have an accurate understanding of the problem. Thus, appropriately articulating the problem and ensuring that the solution is accepted by leadership is more important than merely identifying the problem. Solutions to problems vary depending on the situation. When solving problems, it is not only necessary to address the root cause but also to consider people, finances, and motivation.
This book is suitable for managers in enterprises and public institutions, students of management-related disciplines, as well as educators and researchers.