KPI, Key Performance Indicators success

Author: Jiang Dingwei Cai Wei
Publisher:
Publish Date: 2004-07-01
Features: This is a book that introduces the management tool "KPI Key Performance Indicators," helping you apply KPI in your work and life to achieve comprehensive success. In both life and work, many things often go contrary to expectations. Most people and organizations either lack goals or don't know how to establish them, fail to concretely implement goal requirements, or don't effectively control actions during the goal-achievement process, ultimately leading to unsatisfactory results and regrets. This book focuses on news stories, cases, and images to explain the principles and methods of applying KPI to set goals, establish metrics, break down goals and indicators, and conduct process and result checks to ensure goal realization. It also introduces tools such as brainstorming and fishbone diagrams, as well as various methods for establishing KPI, including the Key Result Area (KRA) method, Critical Success Factor (CSF) method, Key Objective Strategy (KSO) method, Key Business Area (KBA) method, and the Comprehensive Analysis Method for finding major factors (PF). Additionally, it provides detailed case studies of enterprises establishing a complete KPI system.