How to Master Business Etiquette (A Manager's 100,000 Answers)

Author: Cao Haowen
Publisher:
Publish Date: 2004-01-01
Features: "The 100,000 Problems of a Professional Manager" Skill Training Series selects the most common management issues encountered in the daily work of professional managers. It draws on and absorbs the latest management concepts and methods from multinational companies, providing in-depth and specific analysis and solutions in a standardized, step-by-step, and humanized manner. The series offers a systematic operational guide for standardizing and internationalizing corporate management in China, while also providing a convenient learning solution for managers to enhance their professionalism. The content of the series covers eight major categories: general skills, leadership development, human resources, marketing, finance, production, logistics, and comprehensive management, with the first batch introducing 100 topics. The authors of the series include senior management personnel from multinational companies as well as renowned professors from famous management colleges in China.
With increasing market competition, various business activities are on the rise. In business activities, appropriate etiquette significantly impacts the success or failure of the event, placing high demands on the etiquette skills of professional managers. So, how can managers improve their etiquette? This book systematically introduces the etiquette of behavior and conduct in business activities, interpersonal etiquette, business transaction etiquette, on-site reception etiquette, seating arrangement etiquette, and foreign-related business etiquette. It will help managers fully grasp the various etiquette requirements in business activities, quickly improve their etiquette standards, and ensure the smooth conduct of business activities.