Consumer and Business Credit Management (11th Edition)

Author: Robert Cole
Publisher:
Publish Date: 2003-08-01
Features: Since its publication, this book has been widely favored and praised by finance and financial management professionals and students worldwide. It has been revised continuously for 10 times and is also the first comprehensive textbook in China that covers all details of consumer credit operations and commercial credit management. It primarily targets finance and financial management teachers and students from various business schools across the country, as well as credit department managers and staff in commercial banks, business managers, credit and financial management personnel for training and self-study. It can also serve as a must-read reference book for social learners interested in credit management. The book comprehensively elaborates on the fundamental theoretical knowledge of credit management while including a series of changes and expansions in the development of credit, enabling readers to fully understand the important role of credit in consumption and business. Each chapter also includes case studies corresponding to the key points of the chapter to strengthen and reinforce readers' understanding of the knowledge points.
Part I of the book focuses on introducing the basic knowledge of credit, including credit in the economy and the responsibilities of credit managers in business. Part II emphasizes understanding consumer credit, mainly covering five aspects: retail credit and service credit; financing retail and service credit businesses; types of consumer credit; real estate credit and consumer credit. Part III primarily discusses how to manage and analyze consumer credit, mainly including consumer credit management and promotion; consumer credit investigation; consumer credit reporting companies; and the formulation and control of consumer credit decisions. Part IV introduces the understanding of commercial credit, mainly including the use of commercial credit in business and financial capital in business operations. Part V elaborates on how to manage and analyze commercial credit, including the responsibilities of commercial credit managers, commercial credit analysis, decision-making, and the determination of credit limits. Part VI introduces credit-related issues in international trade. Part VII discusses the management and control of accounts receivable in credit management, including collection policies and practices, account control, and the evaluation of credit management efficiency.