Operations and Management of the Front Office (Sixth Edition)

Author: Michael L. Kasavana (USA)
Publisher:
Publish Date: March 1, 2004
Features: Currently, more than 60 countries worldwide have adopted AHLA's teaching materials, with over 1,400 universities, colleges, and vocational and technical schools using them as textbooks and teaching aids. In 45 countries, more than 120 authorized institutions issue AHLA professional certifications for 35 key hotel positions, which are recognized as the highest professional level in the hotel industry. China Tourism Press has introduced the AHLA series of teaching materials, enabling readers to experience the true challenges of hotel work and gain training in solving practical problems and developing skills. It will help you gain a comprehensive understanding of the management and operational practices of modern international hotels, improving the professional standards of hotel operations and management.