Effective Communication: A Guide for Organizations and Professionals to Successful Communication

Author: Hamilton
Publisher:
Publish Date: 2005-05-01
Features: In this best-selling guide to effective communication for organization and professionals by Cheryl Hamilton, you can take the path to a successful career. In today's competitive and fast-paced environment, it's essential to master effective communication skills—whether you're working alone for a boss or collaborating in a team. This book highlights important techniques for three fundamental communication phenomena: interpersonal and organizational communication skills, interview and group communication skills, and public communication skills.
Interpersonal and organizational communication skills include understanding organizational communication, improving communication efficiency with bosses, employees, and clients, and enhancing relationships with them; effectively handling conflicts; improving listening skills; understanding and applying nonverbal communication; reducing misunderstandings in face-to-face or electronic communication, and overcoming communication barriers.
Interview and group communication skills include preparing traditional, electronically scanned, email, or online personal resumes; organizing or participating in various interviews; understanding invasive questions that should not be asked in different types of job interviews; organizing and attending various meetings and small group decision-making.
Public communication skills include making personal or group presentations to employees, managers, or groups inside or outside the organization; using effective organization and operational techniques for traditional or online presentations; preparing professional-level visual aids; and mastering and learning to use computer presentation software.
"Effective Communication—A Guide to Successful Communication for Organizations and Professionals" shows you through examples that the book you read today can be applied to your work tomorrow. You will learn how to create an outstanding personal resume, how to prepare for a successful interview, how to handle interpersonal communication barriers, how to make the best presentation, and more.