Interpersonal communication skills

Author: Mike Kelly
Publisher:
Publish Date: 2005-05-01
Features: This book compiles the essence of communication skills into one volume, with concise content, abundant examples and exercises. With this book in hand, you can train any skill you want to master. It teaches you how to communicate, not just talk about theories. Only when it directly helps you understand specific communication skills does it delve into pure theory. Browse the table of contents, and you'll find that each chapter of the book has a different focus. The first three chapters discuss basic skills. Everyone needs to know how to listen, how to express thoughts and emotions, and how to convey true ideas. The advanced skills are divided into six chapters: teaching you how to use and understand body language, how to interpret auxiliary language and undertones, how to reveal subtext, how to apply transactional analysis to your communication, how to clarify your own and others' language, and how to eliminate cultural and gender barriers.