Deliver on Mission: The True Principles of FedEx Management

Author: Xie Changshi
Publisher:
Publish Date: 2005-05-01
Features: With the rapid development of the economy, logistics has become increasingly important. As a leader in the logistics field, FedEx's success is no accident—it has its own intrinsic secrets. This book analyzes the success secrets of FedEx from various aspects, including its founding, development, market, products, geographical expansion, technological innovation, human capital, customer service, brand, and e-commerce. It cites practical cases of FedEx and summarizes the milestones in the development of its various business lines, enabling readers to learn the most knowledge in the least amount of time. This book is suitable for reading by corporate management personnel, as well as logistics industry professionals, consultants, researchers, and those interested in logistics.