Introduction to the Management and Operation of Oral Hospital Clinics

Author: Liu Fuxiang
Publisher:
Publish Date: 2005-04-01
Features: This book introduces some important contents in management science related to oral healthcare management, serving as a foundational knowledge for readers aspiring to develop and engage in specific management work in the field of oral management science. It also aims to bridge the gap between management experience and the advancement of rational management science. The book covers the psychology, behaviorology, ethics, and fundamental principles of management science; population trends and the general status of oral diseases; China's oral healthcare resources; legal issues in the operation and management of oral healthcare institutions; oral health insurance; the basics of implementing a standardized quality management system; the social environment for the survival of oral healthcare institutions and the functions and positioning of operational intermediaries; the application of information technology in the management of oral healthcare institutions; and provides an overview and future outlook on digital oral healthcare. The appendix briefly summarizes basic strategies involved in the operational management process of oral healthcare institutions, such as overall business planning, image planning and establishment, and patient resource development plans, as well as introduces the operational management methods of Japanese oral clinics.