Quality Management

Author: Yu Mingnan
Publisher:
Publish Date: 2005-04-01
Features: This book, based on the strengths of previous teaching materials, has restructured the theoretical framework of quality management. While introducing classic theories and methods, it also incorporates recent developments in the field of quality management. In terms of writing style, it aims to explain the essence of problems in a more intuitive way, minimizing the use of abstract mathematical descriptions to help more readers understand the core of quality management and meet the increasingly diverse market demand for quality management theory. In addition to the classic introduction to quality management, basic statistics, design process quality management, quality control, and quality inspection, this book specifically strengthens and adds chapters on quality and competitiveness, the ISO 9000 family of standards and quality assurance systems, the 60 management model, and quality and field management. To facilitate self-study, each chapter ends with review questions.