Quality Management

Author: Yu Qiwu
Publisher:
Publish Date: 2004-01-01
Features: This textbook is designed for university students majoring in business administration, enterprise management, marketing, management science and engineering, etc. Its purpose is to enable these students to systematically master the knowledge of quality management, laying a professional foundation for their future careers as corporate managers or quality management managers, independent quality engineers for social inspection and testing institutions, auditors for quality certification organizations, consultants for quality consulting firms, or civil servants in national quality supervision and management departments. Therefore, the content of this book is arranged as closely as possible to the actual business practices of current quality management work, and the depth and breadth of quality management knowledge are aligned with the relevant national laws, regulations, rules, systems, international practices, technical methods, and standards.
From the perspective of enterprise management, this book introduces how enterprises conduct quality management in their specific production and operation environments under the macro background of international trade rules, internationally recognized quality certification systems, national quality laws and regulations, and national quality supervision. The content primarily covers the establishment of quality management systems, product quality inspection, process quality control, enterprise standardization, and metrology management. The book includes 17 real-life cases with analyses, pointing out current quality issues, solutions, and quality management experiences in industries such as food, textiles, machinery, Huazhong University of Science and Technology, and power.
This book can not only serve as a textbook for management majors in higher education institutions but also be referenced by corporate management personnel and as a study guide for quality technical personnel preparing for qualification exams.